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  • Welcome To Our Help Center

    This is the help desk for any of the sites/products owned by Frank Deardurff - That One Web Guy!. This includes any "That One" or Orange Pixel Products. Please select one of the ways we can best help you.

    Have a question or simply need some help? Our support team is ready to answer your questions, assist you with any problem. Simply submit a ticket and one of our support team will be in touch shortly to help you. Many Times a question is asked by others that may have ran into a problem similar to yours. With that in mind we suggest that you visit our knowledge base area as you may find the answer to your problem. If you've already submitted a ticket and would like to check the status or reply from our support team, you can do that by checking our ticket system by clicking this button.


     


     


     


     


     

  • membership

    Forgotten Password


     

  • Create a New Ticket

    Note: If you've already created a ticket and just want to check the status of that ticket, click here.

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    Most Asked Questions
    Forgotten Password

    If you've forgotten your password for any of our membership sites, simple go to the page where you login at and click the link that says forgot password.

    This will email you a link to reset your password.

    If you have further issues such as not knowing the email address you've regiestered with or your username, just create a ticket and we'll be glad to help you out.

     

    Thanks

    View More Questions

     

  • Live Chat

    Most Asked Questions
    Forgotten Password

    If you've forgotten your password for any of our membership sites, simple go to the page where you login at and click the link that says forgot password.

    This will email you a link to reset your password.

    If you have further issues such as not knowing the email address you've regiestered with or your username, just create a ticket and we'll be glad to help you out.

     

    Thanks

    View More Questions

  • Check Existing Ticket

    If you've already created a ticket and just need to check the status of that ticket, simply enter the email address you used to create the ticket below and click the button.

  • Click Here to Reset the Header

    You can customize the header by uploading two separate files.

    The background image and goes from the left side to the right side or the screen.

    The header image should contain your companies logo and anything else you wish to put on it. It will lay on top of the background image.

    The header image should be 1138 pixels wide and the same height as the background.
    Anything smaller than 1138 pixels will work as well (It centered across the top.)

    Below is an example of what your background image could look like:


    Below is an example of a header image. Note that it has a transparent background as it will lay on top of the background above (not required):


    Background Image:

    Header Image:

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